How Wallet Records Enter Our Policy
Our Privacy Policy covers the details you submit during account creation, including your phone number and verification status, plus technical signals from the phone or browser used to reach the account. When you select DANA, OVO, GoPay or QRIS, we may record the payment reference, amount
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status and time needed to match the transaction to your account; a bank transfer or virtual account can create similar reference data. We use these records to confirm account activity, investigate an unmatched receipt and respond to a policy request, not to create an unrelated profile.
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We retain records only for the period needed for the stated purpose, account security or a legal requirement. Access depends on local law, and this policy applies where local law permits. You can ask us what data is held, why it is used, and how to
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request a correction through our support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.